Multi-award-winning The Fives Beach Hotel & Residences is a popular and family-friendly resort-hotel, where guests can enjoy the convenience of an All Senses Inclusive experience within a beautiful coastal setting. Think delectable gourmet offerings — including snacks and premium drinks — and enough activities, entertainment and amenities to keep everyone in the family amused and happy! For something different, downtown Playa del Carmen and the Grand Coral Golf Riviera Maya with its 18-hole course are just minutes away.

Hotel features:
• 10 restaurants, 8 bars, 2 swim-up bars, 1 cafe and 24-hour room service. Please note: Some restaurants at this resort may have a dress code.
• 7 outdoor pools and 1 kids’ club pool.
• Fives Spa, featuring a dry sauna, eucalyptus steam rooms and massage treatments.
• 24-hour fitness center.
• Direct beach access.
• Private golf cart to transport guests to their rooms.
• Full-service concierge.
• Daily and nightly activities available, including tennis, beach volleyball, dancing and fitness lessons, live music and much more.
• Complimentary nonmotorized water sports and equipment, including kayaks, paddleboats and snorkeling gear.
• Complimentary access to the kids’ club and teens’ club.
• Baby amenities, including cribs, bottle warmers, baby bottles, sterilizers, baby baths, changers, strollers, bathrobes, portable cribs, baby monitors and high chairs (subject to availability).
• Complimentary valet parking and self-parking.

One Bedroom Suite accommodations with:
• 1 king bed and 1 sofa bed. Please note: Bedding type is subject to hotel availability. Child pricing is based on sharing existing bed(s). No extra bed available.
• Maximum occupancy 2 adults, or 2 adults and 2 children.
• Minimum occupancy 1 adult.
• Balcony or terrace.
• Living room and dining area.
• Kitchen with full-size refrigerator, microwave, oven and stove.
• Minibar (stocked daily with snacks, alcoholic and nonalcoholic beverages).
• Complimentary Wi-Fi.

Check-in: 3 p.m.
Checkout: noon.
Minimum check-in age is 18.

The Fives Beach Hotel & Residences
Predio El Limonar Fraccion 2, Acceso Xcalacoco
Playa del Carmen, Quintana Roo 77710, Mexico

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Pricing for children for this all-inclusive resort may differ from (and be greater than) pricing for adults. Click SELECT to check. If the pricing for children differs from the pricing for adults, refer to the Policies section for further details.

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Hotel Check-in Requirements

By booking this DreamTrip I understand that the hotel may request a credit card upon check-in. The hotel may request the credit card in order to: a) place a monetary hold of US$50-200; or b) hold for incidental, security or other charges. By booking, I acknowledge having received notice of this potential charge and accept that Rovia™ recommends a credit card rather than a debit or bank card be used in the event the hotel requests the card. I understand that any such request made by the hotel is outside of the control of Rovia and is strictly a hotel policy. Should I have questions concerning the hotel’s policy, I accept responsibility for contacting the hotel independent of Rovia.

 For peace of mind, why not consider an optional travel insurance plan through Travel Guard? Offering assistance with common travel problems like flight delays or lost luggage, Travel Guard can help you start your next adventure prepared for the unexpected!

Please contact Travel Support if you have special requests regarding bedding, meals or medical needs, or any other questions about this trip.

Please note: The price shown above is subject to change based on promotional pricing availability, room type(s) booked, taxes, etc.

Please be aware that children’s pricing is based on hotel rates, excursion costs and other inclusions.

Please note: At the time of booking, you will see a page with your order number and trip cost. This is your confirmation. Please retain and bring this information with you on your trip.

Please note: While resort gratuities are included in this package, you may choose to provide additional gratuities at your own discretion.

Don’t forget to check out DT Local on the DreamTrips app for suggestions from our membership community on participating restaurants, spas, entertainment options and other activities near you.

Upon check-in at the hotel, each guest must present their passport and Mexican Tourist Card to the front desk. Mexican Tourist Cards are distributed by the airline and stamped by Mexican immigration authorities upon arrival into the country. The hotel will make copies of these documents to waive valued-added tax (VAT) charges.

For Mexican citizens, a 16% VAT (IVA) charge will be applied in addition to the room rate. The hotel will post taxes to the individual’s personal extras account. This amount is due upon arrival unless arrangements to postpone the charge to the master account have been made in advance.

Cancellation Policy*: Once booked, this trip is non-refundable, non-exchangeable and non-transferable. Name changes are permitted only in accordance with the Name Change Policy listed below.

*This cancellation policy is subject to rules and regulations in applicable jurisdictions in which our travel supplier is based. Therefore, in the event of conflict between the cancellation policy displayed here and cancellation terms in supplier booking terms, the provisions of the booking terms will prevail.

Name Change Policy: Name changes are not allowed on this trip.

Members can’t combine DreamTrips Points. Your membership level determines the maximum amount of DreamTrips Points you can use. If you have more than 50 Rovia Bucks, you can apply them in the checkout process.

Hotel/resort credits and/or discounts cannot be converted to cash, and any not used during your stay will expire immediately upon your departure. Member is responsible for paying any taxes that may be added to items purchased with hotel/resort credit.

In the unfortunate event that an activity or excursion is no longer available, we will substitute a similar activity of equal or greater value.

Make sure that your passport and visa, if applicable, are up-to-date before you leave! It’s important to double check that you have all the identification and other documentation required by the specific country you’re traveling to. In many countries, passports and visas must be valid for 6 months or longer after the trip end date. If you are unable to obtain the required identification and other documentation, the Cancellation Policy for this DreamTrip will apply.

Make sure that you request a name change or room change at least 31 or more days before the 1st day of your trip. Due to contractual supplier policies, we may not be able to confirm requested name or room changes to existing bookings for trips that are scheduled to travel within 30 days of your request.

Each individual, including each child, who is coming along with you on your DreamTrip is required to have a booking prior to the commencement of the trip. If you do not book and pay for each such person in advance of the trip, you will be charged the hotel’s then-current rate, not the trip price, for each such person at the time of your check-in.

Pricing for children is based on their age at the time of travel and may be subject to additional terms and conditions of individual hotels and all-inclusive resorts. Also, pricing for children can vary, and may be higher than pricing for adults. Therefore, before you book any travel, please check the relevant hotel or resort website for applicable terms and conditions as well as details regarding their pricing structure.

Pricing shown is for each person, and is based on 2 adults per room.

Please don’t consider your change requests official until you receive a confirmation email from us.